CONTACT US
Let's Work Together.
Have excess inventory to sell or just have a question?
Our team is ready to help.
ROUTING
If you write the wrong desk, the deal sits
| If you have | Write | Subject | Note |
|---|---|---|---|
| A surplus list that has not been bid | Open the list form | — | New files go to the buy offer form so a deal ID is created. Quote emails go to buyback@bomcycle.com. |
| A quote request | buyback@bomcycle.com | quote | Same desk as a live bid. You can also upload the list on Sell Your Inventory. |
| A deal already on the sheet — Bid / Hold / expiry | buyback@bomcycle.com | BC-____ · bid | Same spreadsheet. Do not start a new thread without the deal ID. |
| Pickup window, carton marks, dock appointment | buyback@bomcycle.com | BC-____ · ship | The dock address is on the confirmation after you accept. It is not a walk-in. |
| Invoice, beneficiary name, missing wire | buyback@bomcycle.com | BC-____ · pay | Beneficiary must match the company on the list. Inspection note first. |
| NDA before the file leaves your plant | inventory@bomcycle.com | NDA · company name | Send yours or ask for ours. We only need MPN, qty and condition after it is signed. |
SUBJECT LINE
Three tokens. Then stop.
- 1Deal ID if you have one — BC-2026-0841
- 2One verb: quote / bid / ship / pay / nda / variance
- 3Nothing else. The body holds the detail.
BC-2026-0841 · variance
WHEN THE DESK IS OPEN
Buying / intake
Mon–Fri, 09:00–18:00 HKT
Lists in after 17:00 are opened the next working morning.
Receiving dock
Mon–Fri, 09:00–16:00 local
By appointment on the confirmation. No unannounced drop-off.
Accounts
Mon–Fri, 09:00–17:00 HKT
Wires follow inspection close, not the calendar day the carton arrived.
DOCK AND WALK-IN
There is no public counter
Buying is not a showroom. The receiving address is printed on the confirmation after you accept a bid. Carriers without a deal ID are turned away.
First list belongs here